Logistics for crowdfunding & e-commerce
From first backer to last mile.
We run logistics for crowdfunding campaigns and e-commerce brands. We pick the 3PLs and carriers, negotiate the rates, and make sure nothing on the invoice surprises you.
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Planning stageStrategy, pledge manager and budget
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Campaign fundedRewards locked, orders confirmed
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Landed cost mappedShipping, duties and taxes per market
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3PLs & carriers selectedQuotes compared, rates negotiated
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Orders movingAir, sea and road, batch by batch
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At your customer's doorNo surprise fees on the way
Shipping is where margin is lost.
We've watched it happen from the inside. These are the three places it usually goes wrong.
The wrong partners
A 3PL or carrier that suits someone else's product, volume or markets, not yours.
Hidden fees & surcharges
The quote looks fine. Then fuel, residential and remote-area surcharges land on the invoice.
Duties & taxes by country
Every market has its own rules. Get one wrong and your backers pay at the door.
Services
Plan it. Execute it. Run it.
Three ways to work with us, depending on where your project is today.
First Backer
A pre-launch logistics audit, so you price your rewards on real numbers.
- Campaign and shipping strategy
- Pledge manager choice
- Landed cost per market
- 3PL shortlist, duties & taxes explained
Best for: pre-launch campaigns and new online stores
The Backer24 Special
Your dedicated logistics manager from the day the campaign funds.
- 3PL and freight partners selection
- Quotes compared side by side
- Rates negotiated for you
- Order dashboard managed end to end
Best for: funded crowdfunding campaigns
Last Mile
Outsourced day-to-day logistics, so you can focus on growing the business.
- End-to-end logistics management
- Manufacturer and 3PL coordination
- Every batch planned and tracked
- One point of contact for shipping
Best for: e-commerce brands and serial crowdfunding creators
Not sure where to start?
Find your situation. Still unsure? Book a call and we'll tell you straight.
Pricing that fits the project
We only charge for what we can save on your side. Tell us more about your project and we'll send you our pricing deck.
Questions we get a lot
When should I start?
Early. The sooner we know your product and your markets, the more we can fix before launch. For crowdfunding, that means before the campaign goes live.
What is a 3PL?
A third-party logistics company (3PL) stores your products, packs the orders and ships them to your customers. Choosing the right one for your product and your markets is a big part of what we do.
Do you work with Kickstarter, Indiegogo and Gamefound campaigns?
Yes, all three, and with e-commerce brands too. The platforms differ in how and when shipping is collected from backers, so we plan your shipping around the platform you use.
What is a pledge manager, and do I need one?
A pledge manager collects backers’ addresses, add-ons and shipping payments after the campaign ends. Whether you need a separate one depends on your platform and how complex your rewards are. We help you decide in the First Backer audit.
I already have a logistics setup. Can you check it?
Yes. We can vet your current solution, or take over the whole thing.
Who do you work with?
Our own vetted partners, and we keep testing new ones. If you already have a company in mind, we’ll check it too.
Do you recommend using a single logistics company?
Your product or scale of project will have a big say in this. Usually each company has a sweet spot and a blind spot. We help you identify those.
Why should I work with Backer24?
Because we give you back your time and peace of mind. Our objective is to have all orders delivered safe to your customers, using the best solution on the market, at the lowest cost that doesn’t sacrifice the quality.
How much does it cost?
It depends on the service and the size of your project. Book a call and we’ll give you a clear number, or ask us for our services and pricing deck.
Got a product to ship?
Tell us what you’re making, what stage you’re at and where it needs to go. We’ll tell you what it takes.